The Trainmaster manages the day-to-day operation of their assigned territory, and is responsible for dealing with both customers and staff. This role is critical to ensuring the on-time performance of both freight and passenger railways, and is ideal for someone with an interest or background in human resources, with a solid understanding of labour and collective agreements.

Responsibilities:

• Use strong planning, problem-solving and organizational skills to build and maintain an effective team
• Manage employees and day-to-day transportation issues in compliance with the railway’s operating plan
• Conduct accident/derailment investigations
• Demonstrate a commitment to safety, as well as a thorough understanding of customer service and train operations, a strong sense of teamwork, a high level of integrity, and very good communication skills

Typical Working Conditions, Hours & Salary:

• Railways operate 24 hours a day, 365 days a year. As a Trainmaster, you will not work a typical nine-to-five shift. You will work irregular hours and must be available to work weekends and holidays when needed.
• Trainmasters operate in fast-paced environments and substantial overtime is usually required.
• Salaries vary among railway companies for this critical position, however it is generally very well compensated in terms of salary and benefits.

Training Requirements & Qualifications:

Trainmaster candidates must have a high school diploma, and generally have previous railway experience as a Conductor or Locomotive Engineer. If they are not already qualified as a Conductor or Locomotive Engineer, railways sometimes require Trainmasters to pass the Canadian Rail Operating Rules exam as they can occasionally be called on to operate trains.